Privacy Policy

Privacy Policy

Last updated: 15 January 2026

This Privacy Policy explains how NavigateAV ("we", "us", "our") collects, uses, stores, and protects personal data when you visit or use the NavigateAV website and related services.

We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Navigate Audio Visual
Address: Brayton House, Oxford Road, Chipping Norton, OX7 4LG
Email: rachel@navigateav.co.uk

For the purposes of data protection law, NavigateAV is the data controller.

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Contact information – such as name, email address, school/organisation (if provided)
• Account or enquiry information – information you submit through forms, sign-ups, or correspondence
• Usage data – pages visited, interactions, device type, browser type, and approximate location
• Careers-related preferences – interests, skills, or goals where you choose to provide them

We do not knowingly collect personal data from children under 13 without appropriate consent. Where services are aimed at young people, appropriate safeguards and consent mechanisms will apply.

3. How We Use Your Data

We use personal data to:

• Provide and improve our website, services, and tools
• Respond to enquiries and provide support
• Deliver personalised careers guidance and content (where applicable)
• Communicate updates, insights, or opportunities (with consent where required)
• Monitor usage and improve performance, security, and user experience
• Meet legal, regulatory, or safeguarding obligations

4. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent – where you have actively opted in (e.g. newsletters)
• Contract – where processing is necessary to provide a requested service
• Legitimate interests – to improve our services and operate our platform responsibly
• Legal obligation – where required by law

5. Cookies and Analytics

We use cookies and similar technologies to:

• Ensure the website functions correctly
• Understand how visitors use the site
• Improve content and usability

You can control or disable cookies through your browser settings. Further details may be provided in a separate Cookie Policy.

6. Data Sharing

We do not sell personal data.

We may share data with:

• Trusted service providers (e.g. hosting, analytics, email services)
• Partners involved in delivering NavigateAV services (under appropriate agreements)
• Authorities or regulators where legally required

All third parties are required to protect data and use it only for specified purposes.

7. Data Storage and Security

We implement appropriate technical and organisational measures to protect personal data, including:

• Secure hosting and access controls
• Data minimisation and retention limits
• Regular review of security practices

Data is retained only for as long as necessary for the purposes outlined or as required by law.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Requests can be made by contacting us at: rachel@navigateav.co.uk

9. International Transfers

If personal data is transferred outside the UK, appropriate safeguards (such as standard contractual clauses) will be used.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on the website.